Phone Ordeal Update

Update: almost 4 weeks later...

If you had read my post earlier this month regarding getting a new phone, then you may be interested in reading the following update.

I think it is important that I share the fact that I never got the Nokia phone in the end. I had to call many times again. After the nth time, a supervisor finally told me that the phone was no longer in stock and there was nothing they can do but force me to pick another one no matter how many times I tried to explain the fact that it was ridiculous they had shipped my phone to somebody else. So I picked a different one (a Motorola...again.) out of a lack of choice and then wrote a complaint to Better Business Bureau. As I await BBB's reply, I call Fido again to track my new order, and get this...we have another new twist!

The agent says somebody had called the day before I made this tracking call and CANCELLED the order! Is Fido playing me? This has now become a security breach, and as I firmly explain to the representative that I refuse to wait any longer for them to investigate the "case," just send me a phone, he got the idea...especially reading all the ordeal I went through in my account notes!

And...strangely enough...I received it. But it was only a day after the call...so is this phone from the previous mysteriously cancelled order? Or Santa's early X'mas gift?

No matter the case, I shall be thankful to have a new phone. And if another one comes...the more the merrier.